The Commercial Manager (Non-Aviation) is responsible for the management and financial optimization of all non-aeronautical revenue streams. Is directly responsible for the non-aviation business contribution to airport profitability by overseeing retail, duty-free, food and beverage (F&B), car parking, ground transportation, advertising, and airport property\/real estate leasing.<\/p>\n
Concession & Retail Management<\/p>\n
Concession operationalization: Design the optimal commercial layout, tenant mix, and "passenger flow" journey within the terminals to maximize retail penetration and impulse spending.<\/p>\n
Tendering & Leasing: Lead the end-to-end Request for Proposals (RFP) and tendering processes to attract high-quality international and local brands for duty-free, F&B, luxury retail, and currency exchanges.<\/p>\n
Contract Negotiation: Negotiate complex commercial lease structures, including Minimum Guaranteed Payments (MAGs) vs. percentage-of-turnover rent models.<\/p>\n
Parking & Ground Transportation<\/p>\n
Car Park Monetization: Oversee the commercial strategy for all airport parking assets (Short-term, Long-term, Premium, and Valet).<\/p>\n
Yield Management: Implement dynamic pricing models and pre-booking digital systems to optimize parking occupancy and maximize revenue yield per space.<\/p>\n
Ground Transport Access: Manage commercial licensing and revenue-share agreements with taxi networks, rideshare companies (e.g., Uber\/Careem), private bus operators, and car rental agencies.<\/p>\n
Property, Real Estate & Advertising<\/p>\n
Property Leasing: Manage the leasing of airport-owned land, warehouses, hangars, and corporate office spaces to airlines, ground handlers, and logistics providers.<\/p>\n
Media & Advertising: Oversee the airport\u2019s digital and physical advertising asset inventory, maximizing revenue through third-party media concessions or direct corporate partnerships.<\/p>\n
Premium Services: Optimize revenue from airport lounges, fast-track security services, and VIP terminal operations.<\/p>\n
Education:<\/p>\n
Bachelor\u2019s degree in Real Estate Management, Business Administration, Retail Management, Finance, or a related field.<\/p>\n
Experience:<\/p>\n
5 – 7 years of experience in commercial property management, shopping mall management, travel retail, or airport commercial operations<\/p>\n
Track Record:<\/p>\n
Proven success in managing multi-million dollar tenant portfolios, executing high-value retail tenders, and negotiating commercial real estate leases.<\/p>\n
Deep understanding of passenger psychology, dwell-time dynamics, and airport-specific retail environments.<\/p>\n
Expert knowledge of commercial lease frameworks, revenue-share audits, financial modeling, and dynamic pricing strategies.<\/p>\n
Strong negotiation skills<\/p>\n
Contractual & Legal Expertise: Strong capability in drafting, reviewing, and enforcing strict commercial concession agreements and KPIs<\/p>\n
Vendor Management: Excellent relationship management skills to balance the airport's financial goals with tenant operational realities.<\/p>\n
High level English, French and Arabic languages proficiency<\/p>\n
Additional advantageous skills<\/p>\n
Knowledge of additional languages is an advantage<\/p>\n
Reports to<\/p>\n
Disciplinary reports to:<\/p>\n
Airport Manager<\/p>\n
Functional reports to:<\/p>\n
Business Development & Aviation Marketing<\/p>\n
Direct reports<\/p>\n
Coordinators Retail and F&B<\/p>\n
Coordinator Ground Transportation and Parking<\/p>\n
Performance indicators<\/p>\n
Non-Aeronautical revenue per passenger<\/p>\n
Total revenue growth across retail, F&B, duty-free, and parking assets.<\/p>\n
Concession space occupancy rate and yield per square meter ($\/\u20ac\/per sqm).<\/p>\n
Passenger satisfaction scores (ASQ\/Skytrax) relating to shopping, dining, and parking experiences.<\/p>\n
Budgeted cost adherence<\/p>\n
Snap-shot organizational chart<\/p>\n","protected":false},"featured_media":26,"menu_order":1,"template":"","job_department":[5],"class_list":["post-25","job_position","type-job_position","status-publish","has-post-thumbnail","hentry","job_department-non-aviation-business-concessions"],"_links":{"self":[{"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/job_position\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/job_position"}],"about":[{"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/types\/job_position"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/media\/26"}],"wp:attachment":[{"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/media?parent=25"}],"wp:term":[{"taxonomy":"job_department","embeddable":true,"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/job_department?post=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}