{"id":29,"date":"2026-07-17T08:12:20","date_gmt":"2026-07-17T08:12:20","guid":{"rendered":"https:\/\/www.skyloungeservices.com\/SkyLounge\/job-positions\/head-of-health-safety-security-and-quality\/"},"modified":"2026-07-17T08:12:20","modified_gmt":"2026-07-17T08:12:20","slug":"head-of-health-safety-security-and-quality","status":"publish","type":"job_position","link":"https:\/\/www.skyloungeservices.com\/SkyLounge\/job-positions\/head-of-health-safety-security-and-quality\/","title":{"rendered":"Head of Health, Safety, Security and Quality"},"content":{"rendered":"<h2>Summary<\/h2>\n<p>The Head of HSSQ is responsible for the design, implementation, and continuous enforcement of the airport\u2019s integrated Management Systems covering Occupational Health &amp; Safety (OHS), Aviation Security (AVSEC), Operational Safety, and Quality Assurance. This role ensures that all airport operations, facilities, and third-party stakeholders strictly comply with international civil aviation standards (ICAO, IATA), national transport security laws, and environmental regulations, minimizing corporate liability and operational risk.<\/p>\n<h2>Responsibilities<\/h2>\n<p>Safety Management System (SMS) &amp; Health<\/p>\n<p>SMS Implementation: Maintain and continuously update the airport&#039;s mandated Safety Management System (SMS) framework to achieve an acceptable level of safety performance.<\/p>\n<p>Hazard Identification &amp; Risk Assessment (HIRA): Lead systematic risk assessments across airside, terminal, and landside environments to preemptively mitigate hazards.<\/p>\n<p>Incident Investigation: Serve as the chief investigator for all airside accidents, personal injuries, or near-misses. Conduct root-cause analysis (using methodologies like the fishbone diagram or 5-Whys) and submit mandatory reports to LCAA<\/p>\n<p>Occupational Health: Oversee workplace hygiene, noise monitoring, ergonomic safety, and chemical hazard controls for all airport employees.<\/p>\n<p>Aviation Security (AVSEC) Compliance<\/p>\n<p>National Security Programs: Ensure the airport\u2019s security measures align perfectly with the National Civil Aviation Security Program (NCASP) and ICAO Annex 17.<\/p>\n<p>Quality Control for Security: Independently audit passenger screening lines, access control points, perimeter fencing, and biometric systems to detect vulnerabilities before state regulators do.<\/p>\n<p>Threat &amp; Vulnerability Assessment: Continuously analyze intelligence feeds and update the airport&#039;s security risk profile to counter emerging threats (e.g., cyber-physical threats, drone intrusions).<\/p>\n<p>Quality Assurance (QA) &amp; Continuous Improvement<\/p>\n<p>Compliance Auditing: Schedule and execute rigorous internal quality audits across all departments (Operations, Facilities, Ground Handling) and external partners (Airlines, Concessionaires). Prepare Performance reports to LCAA<\/p>\n<p>ISO Certification: Obtain and maintain the airport&#039;s corporate certifications, including ISO 9001 (Quality Management), ISO 45001 (Occupational Health &amp; Safety), and ISO 14001 (Environmental Management).<\/p>\n<p>SLA &amp; Standard Validation: Validate that operational performance matches documented Standard Operating Procedures (SOPs).<\/p>\n<h2>Education &amp; Experience<\/h2>\n<p>Education:<\/p>\n<p>Bachelor\u2019s degree in Occupational Health &amp; Safety, Aviation Management, Engineering, or a related risk-management discipline.<\/p>\n<p>Experience:<\/p>\n<p>7\u201310 years of experience in safety, security, and quality compliance management within a highly regulated heavy industry (e.g., airports, airlines, petrochemical plants, or rail networks), with at least 3 years in a senior auditing or managerial role.<\/p>\n<p>Track Record:<\/p>\n<p>Proven experience in highly regulated environments. Preferred previous experience on the aviation industry (minimum 3 years)<\/p>\n<h2>Skills &amp; Competencies<\/h2>\n<p>Regulatory Experience: Knowledge of ICAO Annex 19 (Safety Management), Annex 17 (Security), and local civil aviation regulatory structures.<\/p>\n<p>Analytical Auditing: Exceptional ability to review complex operations, extract data, identify systemic failures, and write legally defensible compliance reports.<\/p>\n<p>Root-Cause Analysis Tools: Experience in accident investigation methodologies and predictive risk-modeling software.<\/p>\n<p>Communication and team work skill: Be able to cooperate with different levels of the organization to improve performance in a positive and cooperative approach<\/p>\n<p>Additional advantageous skills<\/p>\n<p>Certified Lead Auditor in ISO 9001 or ISO 45001. Formally certified in ICAO\/IATA Safety Management Systems (SMS) or Aviation Security (AVSEC) Professional Management (PMC) is preferred.<\/p>\n<p>Reports to<\/p>\n<p>Disciplinary reports to:<\/p>\n<p>Airport Director<\/p>\n<p>Functional reports to:<\/p>\n<p>Airport Director<\/p>\n<p>Direct reports<\/p>\n<p>Auditor(s)<\/p>\n<p>Performance indicators<\/p>\n<p>Lost Time Injury Frequency Rate (LTIFR): Minimization of workplace injuries per million hours worked.<\/p>\n<p>Audit Compliance Rating: Score achieved during external Civil Aviation Authority and state security inspections (Target: Zero major non-conformances).<\/p>\n<p>SMS Maturity Index: Measurable growth in the airport&#039;s proactive and predictive safety culture.<\/p>\n<p>Corrective Action Closure Rate: Speed and effectiveness of closing out gaps identified during internal audits.<\/p>\n<p>Snap-shot organizational chart<\/p>\n","protected":false},"featured_media":30,"menu_order":4,"template":"","job_department":[7],"class_list":["post-29","job_position","type-job_position","status-publish","has-post-thumbnail","hentry","job_department-staff-of-airport-director"],"_links":{"self":[{"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/job_position\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/job_position"}],"about":[{"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/types\/job_position"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/media\/30"}],"wp:attachment":[{"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/media?parent=29"}],"wp:term":[{"taxonomy":"job_department","embeddable":true,"href":"https:\/\/www.skyloungeservices.com\/SkyLounge\/wp-json\/wp\/v2\/job_department?post=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}